Who wants a product with a mountain of maintenance? Quality products deserve quality care. Pinnacle Countertop Solutions products make it easy.

Solid Surface Maintenance
Solid Surface Sinks Maintenance
Stainless Steel Sinks Maintenance
Hanstone Fine Quartz Surfaces Maintenance

SOLID SURFACE COUNTERTOP MAINTENANCE

Congratulations on your purchase of a Pinnacle solid surface countertop. You have purchased one of the finest solid surface products. With proper care & maintenance your counters will look like new for many years to come.

Though Pinnacle solid surface products are extremely tough and durable, like any other fine material, it can be damaged if abused or mistreated. Reviewing the following information and cleaning instructions will assist you in understanding how easy it is to care for your new Pinnacle solid surface product and prevent severe damage that may require special repairs.

Everyday Cleaning

Wipe surface with a damp cloth or sponge.
Basic stains: Clean with detergents or general-purpose cleaners.
Periodically go over the entire surface with an abrasive cleanser like Soft Scrub™ or a wet, gray colored, Scotch Brite™ pad to maintain a uniform appearance.

Persistent Stain

To remove persistent stains, cigarette burns, or scratches: Scrub with an abrasive cleanser like Soft Scrub™ and a wet, gray colored, Scotch Brite™ pad.

Simple Steps To Avoid Damage

Avoid cutting on the product – use a cutting board
It is not recommended to place hot pans directly on the product. Even though the product can withstand temperatures up to 350 F, prolonged or extreme heat can cause yellowing. Ask your fabricator for a trivet sized piece of Pinnacle solid surface for your use.
For additional assurance and protection, use a trivet under any heat producing appliance, such as fryers, crock-pots, and coffee pots. Some appliances produce extreme heat that can damage your countertop.
Strong acids, such as those found in drain cleaners should be wiped up at once. Some of these items, when left on the surface, may cause whitening, which can be difficult to remove.

Deep Scratches

Carefully sanding with 120-grit sandpaper, followed by 220-grit and finishing with 320-grit sandpaper can remove deep scratches or cuts.
Complete repair by rubbing the surface with a wet, gray colored, Scotch Brite™ pad in a circular motion to restore the matte finish.

IN THE EVENT OF AN ACCIDENT CAUSING SEVERE DAMAGE TO YOUR PINNACLE SOLID SURFACE PRODUCT – CONTACT THE ORIGINAL INSTALLER TO DETERMINE THE REPAIR NECESSARY - THE EASE OF REPAIR TO THIS MATERIAL IS ONE OF ITS BEST ASSETS.

SOLID SURFACE SINKS MAINTENANCE

Care, Maintenance and Cleaning of Your Solid Surface Sink

Refer to our care and maintenance instructions for our solid surface sheet goods. The same instructions apply to our sinks with some added emphasis on the subject of quick temperature changes.

While Solid Surface sinks are extremely tough and durable, like any fine material it can be damaged if abused or mistreated. Reviewing these care and cleaning instructions can assist you in understanding how easy it is to care for your Solid Surface sink products and how you can prevent more severe damage that may require professional repairs

Solid surfaces sinks are manufactured with the color and pattern running throughout its thickness to give it a soft, deep translucency. This feature allows you to repair minor damages to maintain a like new appearance indefinitely. No special cleaning products are needed to keep your Solid Surface sink looking beautiful day in and day out.

Solid Surfaces sinks are non-porous so they can be easily wiped clean with a damp cloth or sponge and mild detergents or general purpose cleaners. If you have a factory matte finish, abrasive cleaners may also be used. Periodically, it may also be helpful to go over the entire surface with an abrasive cleaner or a wet Scotch Brite ® pad to maintain a uniform appearance.

Strong acids such as those found in drain cleaners, toilet bowl and oven cleaners should be used cautiously around GEMSTONE Solid Surfaces. If these items are accidentally spilled, wipe them up at once, flush with clear lukewarm water and wipe with a clean sponge.

Some troublesome spills and stains such as food/hair dye, tea and fruit drinks may require more aggressive cleaning. These items can be removed with a solution of 50/50 bleach and water allowed to sit for 15 minutes , drained, and flushed with water. Follow with a general cleaner and flush with water. On factory matte finish, if you prefer, you can scrub with an abrasive cleanser.

Solid Surface will not burn, but should a lighted cigarette accidentally come in contact with the surface it could leave a nicotine stain or a scorch mark. Either of these can be removed with an abrasive cleaner or buffing with a Scotch Brite ® pad.

DO NOT place hot pans directly from the burner or the oven onto the Solid Surface sink. Even though Solid Surface can withstand sustained temperatures up to 225o F., prolonged or extreme heat could cause yellowing and/or cracking. In the bathroom, curling irons, blow dryers, hot rollers, etc. should not be placed directly in contact with the sink, to prevent scorching.

DO NOT expose to extreme temperature fluctuations. Boiling water should be drained into the sink with cold water running. Rapid changes in water temperature may cause cracking.

STAINLESS STEEL SINKS MAINTENANCE

Care, Maintenance and Cleaning of Your Stainless Steel Sink

Pinnacle Countertop Solutions, LP offers sinks from a manufacturer that uses only the finest available materials. Every single sink is hand polished, and has to pass 3 quality control inspections before being approved for shipment. We want to be sure that if you buy a sink from Pinnacle Countertop Solutions, you can expect a lifetime of service from the product. (Henceforth, the lifetime warranty)

Durable and elegant, stainless steel is a great product for kitchen sinks. We have gone to great efforts to ensure that your sink, with proper care and maintenance, will maintain its luster and shine.

CLEANING YOUR STAINLESS STEEL SINK

Gentle, inexpensive, and simple routine cleaning are the keys to maintaining your new stainless steel sink.

3 Simple Steps in Caring for your Stainless Steel Sink

Clean regularly with a mild detergent solution and/or clean water applied with a soft cloth or sponge. Rub gently.
Rinse and towel dry after every use (to prevent mineral deposits from building up on the surface of the sink).
Deep clean once a week with a recommended cleanser (be sure to rub in the direction of the finish lines) and a soft cloth or sponge rather than an occasional aggressive single cleaning. Cleaners should state “suitable for stainless steel.”

Some Don’ts:

Do not use coarse abrasive powders, metallic scourers such as steel wool or brushes with metal bristles.
Do not use the so termed “silver cleaners.”
Do not leave wet sponges, cloths, cleaning pads, rubber mats or dishpans in the sink. This could lead to surface rust or possible pitting.
Do not leave standing solutions of chlorine bleach and water in the sink for extended periods of time. Always rinse the sink after using such solutions.
Do not allow liquid soap or other cleansers to dry on the surface of the sink.

Recommended Cleansers:

Use brands that state “suitable for stainless steel.” Inox crème, Zud, Bar Keepers Friend, and Laurence Right Work are some of the most effective. Other effective although less aggressive include Comet, Shiny Sinks Plus, Soft Scrub, and Mr. Clean. For scratches, try a material call Scotchbrite ® (using very light hand pressure in the direction of the finish.)

Please note: Chlorides are found in most all soap, detergents, bleaches and cleansers. Chlorides can be harsh on stainless steel, but because chlorides are very water-soluble they are usually not a problem. THOROUGH rinsing of your sink after each use to remove any chloride residue and weekly deep cleaning will keep your sink in excellent condition.

TROUBLESHOOTING

Scratches:
As with most metallic surfaces, your stainless steel sink will get scratches. These are merely “usage scratches” and over time will blend in with the overall finish of your sink. However, there are steps that can be taken to reduce the appearance of scratches. Use a nylon pad (such as Scotchbrite®) with an iron free abrasive polishing compound. Follow the direction of the original polish lines and you can blend out the scratch in a small area. Be careful not to overdo it. If you get too aggressive, you can’t go back. You will end up with a bright spot.

Water Quality:
Regular routine cleaning can usually prevent lime scale deposits from hard water. Do not allow excessive build up before treating. Soaking in a 25% vinegar solution or a 5% nitric acid solution can treat these hard water spots. Periodically rub with a nylon bristled brush or fine synthetic scourer pad. Then rise and towel dry.

Rust Marks:
If you develop rust marks due to presence of or contact with ferrous (iron containing) materials, swab with a sponge wetted with a dilute (10-15%) solution of nitric acid (HNO3) and follow with routine cleaning. Avoid prolonged contact of ferrous (i.e. cast iron pans) materials with stainless steel. Dilute nitric acid in strengths of up to 20%, is a “friendly” acid to stainless steel. It is the ONLY acid that may be used with no risk to stainless steel.

HANSTONE FINE QUARTZ SURFACES

Care and Maintenance of your Fine Quartz Surfaces

Introduction

The Natural Beauty of Hanstone™ quartz surfaces is easy to maintain. The advancement of technology along with the finest natural quartz used in Hanstone™ creates a surfacing material with all the beauty of nature without its drawbacks. Hanstone™ is a non-porous material that is highly stain, scratch, and heat resistant; however, it is not stain, scratch, or heat proof. Therefore, using common sense and the right Care & Maintenance can keep your Hanstone™ beautiful for years to come.

Routine Care and Maintenance

Simply clean up and spills with soap and water. For routine cleaning, use snall amount of cleaners that are non-bleach and nonabrasive along with warm water and damp cloth on a regular basis to keep the lustrous gloss and radiant sheen.

Although Hanstone™ is resistant to stains, any type of spills should be cleaned as soon as possible. Any liquid spills, fruits, vegetables, or other foods should be wiped up and cleaned with soap and water.

Preventing Damages

-Heat-
Hanstone™ is designed to be extremely resistant to heat and can withstand exposure to normal cooking environments for brief periods of time without being damaged. Although Hanstone™ is more resistant to heat compared to most of the surfacing materials in the market, all surfacing materials, including stone, can be damaged by extreme temperature changes, whether prolonged or sudden. Trivets and hot pads should be used when placing hot skillets, pans, or other heat generating appliances on the surface.

-Scratches-
Hanstone's durable surface is designed to withstand the normal use. While it is resistant to scratches, cuts, and chipping, cutting directly on Hanstone™ surface should be avoided. Using cutting boards and taking care not to drop or move heavy objects on the surface will help to ensure the long-lasting beauty of Hanstone™ Quartz Surface.

-Chemical-
There are some chemicals that can cause damage to Hanstone™ surface. Avoid exposing Hanstone™ quartz surfaces to any strong chemicals and solvents. It is important to note some of these chemicals and solvents can be found in household items like paint removers, paint and stain strippers that contain trichlorethane or methylene chloride, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks, and chemicals with high alkaline/PH levels (Oven cleaners, Drain Openers, etc.)

If any of the substances listed come into contact with your Hanstone™ Quartz Surface, rinse with plenty of water and follow routine cleaning procedures immediately.

Removing Difficult Spills

For stubborn or dried spills, if routine cleaning procedures do not work, use nonabrasive cleaning pad along with common household cleaners like Formula 409® Glass and Surface Cleaner*. If gum, nail polish, paint, or other substances are accidentally allowed to adhere to the surface, they can be removed with the use of plastic scraper or putty knife to gently scrape off the substance and by following routine cleaning procedures.

General Precautions

Hanstone™ uses the finest natural quartz and state of the art technologies, making it among one of nature's hardest surfaces. As a result, Hanstone™ will keep its beauty for years without sealing or polishing. It is also non-porous, so it won't absorb stains or harbor harmful bacteria. However, as a general precaution, maintain your Hanstone™ surface by using trivets and cutting boards to avoid damages caused by extreme heat and scratches.